Remote SaaS Customer Advocate & Onboarding
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-28
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Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Technical Support, Bilingual
Lolly Law is seeking a Customer Support Specialist to advocate for our clients and help law firms achieve positive outcomes. You will handle inquiries via chat, email, and phone, diagnose issues, and onboard new customers with training calls and check-ins.
The ideal candidate has 1–2 years in customer support, SaaS experience, strong communication, problem solving, and the ability to work independently or with a team. Experience in legal or consulting industries is a plus.
We invite applications for the Remote SaaS Customer Advocate & Onboarding position located in United States.
We have an opening for a Remote SaaS Customer Advocate & Onboarding in United States within Management & Operations, Sales.
This role, Remote SaaS Customer Advocate & Onboarding at Paradigm, could be your next career step.
Are you ready to take on the Remote SaaS Customer Advocate & Onboarding role at Paradigm?
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