Senior Remote Escalations Specialist
Roswell, Fulton County, Georgia, 30075, USA
Listed on 2026-10-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Sharecare is a digital healthcare company delivering software and services to improve care quality and outcomes. The Customer Service - Escalations role supports the team by handling escalated member concerns, researching inquiries, and providing timely resolutions across phone, chat, email, and fax.
Under supervision, you will help train CSR staff, identify trends for root-cause analysis, and assist with outbound campaigns. This is remote, full-time with flexible hours to meet member needs.
We have an opening for a Senior Remote Escalations Specialist in Atlanta, GA, United States within Management & Operations, Sales.
The advertised compensation is 38.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Remote Escalations Specialist role in the description above.
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