Remote Call Center Manager - Federal Programs Lead
Cincinnati, Hamilton County, Ohio, 45275, USA
Listed on 2026-10-29
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Customer Service/HelpDesk
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Management
Maximus is seeking a Call Center Manager to support our OPM FEHB program. This fully remote role requires a U.S. citizen, a bachelor's degree, and 5+ years in call center leadership, including benefits-verification workflows and remote oversight.
Equipment provided; background check required. Responsibilities include overseeing daily operations, ensuring policy compliance, monitoring performance, and driving process improvements.
For the Remote Call Center Manager - Federal Programs Lead position at Maximus, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 75.000 - 90.000.
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