Remote Part-Time Bilingual Tier 1 Support Agent
Indianapolis, Marion County, Indiana, 46227, USA
Listed on 2026-10-29
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Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual
The American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support the Training Services Team. This remote role is open to candidates across the United States and centers on bilingual English/Spanish communication and delivering outstanding customer service.
Primary duties include answering inbound calls and emails, updating records, achieving call-handling targets, and guiding volunteers. Work 4–5 days weekly with shifts in the afternoon/evening ET.
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Learn more about the Remote Part-Time Bilingual Tier 1 Support Agent role in the description above.
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