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VP, Customer Success – AMER; Remote

Remote / Online - Candidates ideally in
Plano, Collin County, Texas, 75023, USA
Listing for: UpGuard
Full Time, Remote/Work from Home position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 220000 - 240000 USD Yearly USD 220000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: VP, Customer Success – AMER (Remote)

UpGuard seeks a seasoned VP of Customer Success to own the AMER post-sale organization, scale across multiple teams, and drive retention and expansion. You will define CS capacity, hire and develop managers, and implement a customer maturity framework with clear success criteria and action plans.

You will lead value-based executive business reviews and leverage AI to optimize signals into actions for renewals and growth.

We have an opening for a VP, Customer Success – AMER (Remote) in Austin, TX, United States within Management & Operations, Sales.

The VP, Customer Success – AMER (Remote) position in the Management & Operations, Sales field is open for applications.

This role, VP, Customer Success – AMER (Remote) at UpGuard, could be your next opportunity.

Are you ready to take on the VP, Customer Success – AMER (Remote) role at UpGuard?

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