Ed Customer Success Manager - Remote
Hempstead, Nassau County, New York, 11549, USA
Listed on 2026-10-29
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager, Customer Service Rep
Mongoose is seeking a Customer Success Manager to partner with colleges and universities, driving adoption and measurable outcomes from onboarding through renewal. You will translate usage data into actionable strategies and build trust-based relationships across campuses.
In collaboration with Account Managers, you’ll identify expansion opportunities, maintain Hub Spot documentation, and deliver quarterly reviews showing demonstrated value.
As a Higher Ed Customer Success Manager
- Remote, you will play an important part at Mongoose in Buffalo, NY, United States.
This Full Time role is for the Higher Ed Customer Success Manager
- Remote role at Mongoose.
We are seeking a motivated Higher Ed Customer Success Manager
- Remote to join Mongoose in Buffalo, NY, United States.
Consider building your career as a Higher Ed Customer Success Manager
- Remote at Mongoose.
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