Remote Customer Happiness Lead | Onboarding Strategist
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-10-29
-
Customer Service/HelpDesk
Customer Service Rep -
Business
Reedsy in the United States is seeking a customer support professional to help authors and publishing professionals. You will optimize onboarding and conversion while delivering exceptional assistance.
You will build email and in-app funnels, review platform submissions, update FAQs, and propose product improvements. The team values clear writing, English fluency, and a proactive, entrepreneurial mindset, with weekend availability.
The Remote Customer Happiness Lead | Onboarding Strategist position in the Management & Operations, Sales field is open for applications.
Step into the Remote Customer Happiness Lead | Onboarding Strategist role at Reedsy in United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).