Remote Software Support Analyst - Public Safety
Meriden, New Haven County, Connecticut, 06450, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Mark
43 is hiring Software Support Analysts to join our front-line customer support team serving first responders and public safety staff. You will handle inquiries via email, phone, and chat, troubleshoot software issues, and escalate as needed while contributing to product knowledge and testing of new features.
We value clear communication, curiosity, and the ability to work independently in a fast-paced, high-stakes environment. Eastern time hours are expected, with potential weekend coverage.
We are looking to fill the Remote Software Support Analyst - Public Safety position at Mark
43 in Hartford, CT, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Hartford, CT, United States.
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