Remote SMB Customer Success Manager
Independence, Jackson County, Missouri, 64050, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Balto is seeking a motivated SMB Customer Success Manager to manage a portfolio of 60 SMB accounts, driving renewals, retention, and expansion. This fully remote role in the U.S. offers a base salary of $65k–$75k with an OTE of $105k, and a team focused on using AI and automation to scale customer success.
You will own the customer journey from onboarding through renewal, leveraging AI tools to deliver measurable outcomes and ROI for each account.
This Full Time role is for the Remote SMB Customer Success Manager – Growth & Renewals role at Balto Software.
The Remote SMB Customer Success Manager – Growth & Renewals position in the Management & Operations, Sales field is open for applications.
We have an opening for a Remote SMB Customer Success Manager – Growth & Renewals in St. Louis, MO, United States within Management & Operations, Sales.
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