Digital Customer Success Program Manager; Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-30
Boise, Ada County, Idaho, 83701, USA
Listing for:
ServiceNow
Full Time, Remote/Work from Home
position Listed on 2026-10-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
- Lead digital CS programs for mid-market, owning onboarding to renewal.
- Act as strategist and operator, defining architecture and daily operations.
- Drive adoption through lifecycle programs and campaigns.
- Protect GRR with automated interventions and CSM partnership.
- Use AI and automation to scale personalization.
- 5-10 years in Customer Success or Digital CS.
- Experience with CRM, automation, and program building.
Service Now provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.
We invite applications for the Digital Customer Success Program Manager (Fully Remote) position located in United States.
This is an excellent opening to take on the Digital Customer Success Program Manager (Fully Remote) role at Service Now.
As a Digital Customer Success Program Manager (Fully Remote), you will play an important part at Service Now in United States.
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