Technical Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-30
Boise, Ada County, Idaho, 83701, USA
Listing for:
StratusGrid LLC
Full Time, Remote/Work from Home
position Listed on 2026-10-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Serve as the primary point of contact for customers throughout onboarding and ongoing engagement.
- Drive product adoption, reporting, and executive business reviews.
Responsibilities:
- Own customer onboarding, adoption, and time-to-approval improvements.
- Monitor health signals and escalate risks before they become churn.
Requirements:
- Customer-facing experience in B2B SaaS or cloud environments.
- Executive communication credibility, data reporting capability, and AI proficiency.
- Competitive salary, medical/dental/vision, 401(k), and flexible PTO.
Stratus Grid builds Stratusphere, a multi-agent platform that turns cloud complexity into measurable outcomes. It is a remote-first team of builders and operators focused on trustworthy automation and real business impact.
We invite applications for the Technical Customer Success Manager (Fully Remote) position located in United States.
We are seeking a motivated Technical Customer Success Manager (Fully Remote) to join Stratus Grid LLC in United States.
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