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Unified Communications & Call Center Systems Specialist

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for: ERC Pathlight
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

ERC Pathlight is hiring a Systems Administrator, Unified Communications and Call Center to manage Office
365 Teams telephony and Amazon Connect call center systems. You will ensure smooth telecom operations across phone, voicemail, routing, and related tech.

The role requires 2–4 years of experience in UC and CC systems, with strong SIP/VoIP knowledge, and the ability to support nationwide locations and remote workers. Evening/weekend shift willingness is a plus.

This role, Unified Communications & Call Center Systems Specialist at ERC Pathlight, could be your next opportunity.

We appreciate your interest in this position.

Join ERC Pathlight and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Unified Communications & Call Center Systems Specialist role at ERC Pathlight, based in United States.

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