Remote Information Specialist – Bilingual
Springfield, Hampden County, Massachusetts, 01101, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Bilingual, Clerical
Massachusetts AGO is seeking three Information Specialists to join the Information Services Center. This public-facing role answers inbound calls, provides information, and makes referrals to other agencies.
Responsibilities include assisting callers with inquiries, guiding them through filing processes, and directing to divisions or community partners. Remote work is supported with occasional travel to the Boston office for trainings.
The following opportunity is for a Remote Information Specialist I – Bilingual with Massachusetts AGO.
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This posting is for the Remote Information Specialist I – Bilingual role at Massachusetts AGO, based in Boston, MA, United States.
We are looking to fill the Remote Information Specialist I – Bilingual position at Massachusetts AGO in Boston, MA, United States.
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