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Remote Information Specialist – Bilingual

Remote / Online - Candidates ideally in
Lynn, Essex County, Massachusetts, 01901, USA
Listing for: Massachusetts AGO
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
Salary/Wage Range or Industry Benchmark: 56000 - 68000 USD Yearly USD 56000.00 68000.00 YEAR

Job Description & How to Apply Below

Position: Remote Information Specialist I – Bilingual

Massachusetts AGO is seeking three Information Specialists to join the Information Services Center. This public-facing role answers inbound calls, provides information, and makes referrals to other agencies.

Responsibilities include assisting callers with inquiries, guiding them through filing processes, and directing to divisions or community partners. Remote work is supported with occasional travel to the Boston office for trainings.

The following opportunity is for a Remote Information Specialist I – Bilingual with Massachusetts AGO.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Information Specialist I – Bilingual role at Massachusetts AGO, based in Boston, MA, United States.

We are looking to fill the Remote Information Specialist I – Bilingual position at Massachusetts AGO in Boston, MA, United States.

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