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Senior Enterprise CSM Renewal Leader; Remote

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for: Retr Llc
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 130000 USD Yearly USD 85000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Enterprise CSM - Growth & Renewal Leader (Remote)

RETR is a mortgage market intelligence platform operating fully remotely. We are seeking a Customer Success Manager to own a book of enterprise customers end to end, guiding renewal and growth, building relationships with executive sponsors and daily users, and ensuring customers realize ongoing value.

This role reports to the VP of Customer Advocacy and works with account executives, trainers, and enablement teams to craft plans, unlock expansion opportunities, and keep renewal risk at bay

This Full Time opening is for the Senior Enterprise CSM
- Growth & Renewal Leader (Remote) role at Retr Llc.

The following role is for a Senior Enterprise CSM
- Growth & Renewal Leader (Remote) with Retr Llc.

Our organisation is growing, and we are hiring a Senior Enterprise CSM
- Growth & Renewal Leader (Remote) in United States.

Position Requirements
10+ Years work experience
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