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Director of Customer Success: Retention & Growth; Remote

Remote / Online - Candidates ideally in
Suffolk, Virginia, 23432, USA
Listing for: LexisNexis VitalChek Network Inc. Company
Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 99000 - 282000 USD Yearly USD 99000.00 282000.00 YEAR
Job Description & How to Apply Below
Position: Director of Customer Success: Retention & Growth (Remote)

Lexis Nexis Vital Chek Network Inc. is seeking a Director of Customer Success to lead government customer relationships, drive retention, and accelerate expansion across the Vital Chek portfolio.

The role reports to the Senior Director of Sales and may be fully remote within the United States with regular travel to client sites and events. The ideal candidate will build formal customer success capabilities, move teams away from purely technical help, and partner with cross-functional teams to

Join us at Lexis Nexis Vital Chek Network Inc. Company as our next Director of Customer Success:
Retention & Growth (Remote) in Franklin, VA, United States.

The Director of Customer Success:
Retention & Growth (Remote) role at Lexis Nexis Vital Chek Network Inc. Company is now open for applications in Franklin, VA, United States.

We are currently recruiting a Director of Customer Success:
Retention & Growth (Remote) for our team in Franklin, VA, United States.

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