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Remote Customer Success Partner for SaaS & RegTech

Remote / Online - Candidates ideally in
Hamden, New Haven County, Connecticut, 06514, USA
Listing for: 3E
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 78000 - 84000 USD Yearly USD 78000.00 84000.00 YEAR
Job Description & How to Apply Below

3E is seeking a Customer Success Manager to transform customer relationships into lasting partnerships and help clients maximize the value of our regulatory intelligence and AI solutions.

You will partner with two Account Managers, guide customers through product education, drive adoption, and coordinate across Success, Onboarding, Support, and Product teams to ensure successful renewals and growth. This fully remote role supports Eastern and Central time zones with 10–20% travel.

As a Remote Customer Success Partner for SaaS & Reg Tech, you will play an important part at 3E in East Windsor Hill, CT, United States.

Consider building your career as a Remote Customer Success Partner for SaaS & Reg Tech at 3E.

The Remote Customer Success Partner for SaaS & Reg Tech position in the Management & Operations, Other field is open for applications.

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