Remote Tier 2 Customer Success Manager
Indianapolis, Marion County, Indiana, 46227, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager to manage a portfolio of 50 mid-size customers in the Central US region (remote). You’ll drive retention, growth, and satisfaction for community financial institutions using our AI platform.
You will conduct regular SBRS, onboard and train customers, identify upsell opportunities, collaborate with sales, and track health metrics to ensure customers realize maximum value.
We have an opening for a Remote Tier 2 Customer Success Manager - Central US in Indianapolis, IN, United States within Management & Operations, Sales.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Indianapolis, IN, United States.
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