Remote Member Experience Specialist
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Banking & Finance -
Finance & Banking
Banking & Finance
Facet is seeking a Member Experience Specialist to act as the primary voice and face for members across phone, email, and Zoom. You will guide members through complex financial processes, including investment rollovers and ACAT transfers, with a focus on trust and clear communication.
Ideal candidates have 2–3 years in high-volume client-facing roles within financial services, proficiency with screen-sharing tools, and a strong, member-first mindset.
This Full Time position is for the Remote Member Experience Specialist role at Facet.
We are looking to fill the Remote Member Experience Specialist position at Facet in United States.
The Remote Member Experience Specialist role at Facet is now open for applications in United States.
Join us at Facet as our next Remote Member Experience Specialist in United States.
We are currently recruiting a Remote Member Experience Specialist for our team in United States.
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