Remote Escalation Specialist - B2B Customer Care & Ops
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-11-05
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Call Center / Support
Team Up is seeking an experienced Customer Service Escalation Specialist for a remote role. You will handle complex escalations, collaborate with first-level support, carriers, and warehouse teams, and assist with admin tasks for B2B customers.
Fluent English, minimum 3 years in customer service, and strong problem-solving skills are required. Evening hours align with 2:00 PM–10:30 PM German time, with potential work on Georgian public holidays.
We are currently recruiting a Remote Escalation Specialist - B2B Customer Care & Ops for our team in United States.
The advertised compensation is 55.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Escalation Specialist - B2B Customer Care & Ops role in the description above.
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