Senior Customer Success Manager - FinTech SaaS; Remote
Cambridge, Middlesex County, Massachusetts, 02138, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager (CSM) in the Eastern U.S. region to manage a portfolio of 50 mid-size customers within our AI platform for Community Financial Institutions.
In this role you will drive retention, growth, and satisfaction by coordinating with sales, product, and support, conducting strategic business reviews, and enabling customers to derive maximum value from our SaaS solution.
Are you ready to take on the Senior Customer Success Manager
- Fin Tech SaaS (Remote) role at Eltropy Inc.?
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Customer Success Manager
- Fin Tech SaaS (Remote) role in the description above.
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