Ed Customer Success Manager - Remote
Schenectady, Schenectady County, New York, 14266, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Mongoose is seeking a Customer Success Manager to partner with colleges and universities, driving adoption and measurable outcomes from onboarding through renewal. You will translate usage data into actionable strategies and build trust-based relationships across campuses.
In collaboration with Account Managers, you’ll identify expansion opportunities, maintain Hub Spot documentation, and deliver quarterly reviews showing demonstrated value.
We invite applications for the Higher Ed Customer Success Manager
- Remote position located in Buffalo, NY, United States.
Step into the Higher Ed Customer Success Manager
- Remote role at Mongoose in Buffalo, NY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Buffalo, NY, United States.
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