Remote Customer Success Manager — Ed Impact
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager, Customer Service Rep
Mongoose is hiring a Customer Success Manager to act as a strategic partner for higher-ed institutions. You will drive onboarding, adoption, and ongoing value through data-driven guidance and trusted relationships.
Collaborating with Account Managers and cross-functional teams, you will translate usage and engagement metrics into strategic recommendations that protect renewal risk and fuel growth across a remote Midwest-focused territory.
This posting is for the Remote Customer Success Manager — Higher Ed Impact role at Mongoose, based in New York, NY, United States.
We would love to welcome a new Remote Customer Success Manager — Higher Ed Impact to our team in New York, NY, United States.
For the Remote Customer Success Manager — Higher Ed Impact position at Mongoose, we are reviewing applications now.
Step into the Remote Customer Success Manager — Higher Ed Impact role at Mongoose in New York, NY, United States and grow with us.
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