Remote Customer Success Manager — Ed Impact
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Mongoose is hiring a Customer Success Manager to act as a strategic partner for higher-ed institutions. You will drive onboarding, adoption, and ongoing value through data-driven guidance and trusted relationships.
Collaborating with Account Managers and cross-functional teams, you will translate usage and engagement metrics into strategic recommendations that protect renewal risk and fuel growth across a remote Midwest-focused territory.
We are looking to fill the Remote Customer Success Manager — Higher Ed Impact position at Mongoose in New York, NY, United States.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 65.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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