Remote Customer Experience Specialist; Crafts & Yarn
Lorain, Lorain County, Ohio, 44052, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Service Rep
Local Crafts Group is hiring a Customer Service Specialist to be the voice across phone, email, and live chat for multiple brands under our umbrella. You’ll assist customers with orders, navigation, and questions about yarn, fabric, and crafting products, while resolving shipping and payment issues with care and accuracy.
You’ll join a team focused on delivering a consistent, positive brand experience across brands and channels, contributing to a supportive, creative craft-community environment.
We would love to welcome a new Remote Customer Experience Specialist (Crafts & Yarn) to our organisation in Columbus, OH, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
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