Remote Bank CSR III: Expert Call Center & Solutions
Lawrence, Douglas County, Kansas, 66044, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Call Center / Support, Banking & Finance, Customer Service Rep
Hawthorn Bank is seeking a CSR III for its Call Center to handle Level 1 and Level 2 inquiries, assist with transfers, password resets, and product information. You will identify customer needs, provide solutions, and log activities, while upholding banking regulations.
The role emphasizes decision-making, problem resolution, and occasional cross-department referrals, with prior call center or sales experience a plus.
We are looking to fill the Remote Bank CSR III:
Expert Call Center & Solutions position at Hawthorn Bank in KS, United States.
The position is based in KS, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 35.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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