Remote Customer Success Manager — Ed & Adoption
Franklin, Williamson County, Tennessee, 37247, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Mongoose is seeking a Customer Success Manager to partner with higher education institutions, guiding onboarding, adoption, and value realization across the customer lifecycle. You will translate usage data into actionable insights and build trusted, long-term relationships.
Working closely with Account Managers, you will identify growth opportunities, mitigate risks, and ensure campuses achieve measurable outcomes through optimized communication strategies and data-driven decisions.
We have an opening for a Remote Customer Success Manager — Higher Ed Growth & Adoption in Nashville, TN, United States within Management & Operations, Sales.
We are currently recruiting a Remote Customer Success Manager — Higher Ed Growth & Adoption for our team in Nashville, TN, United States.
This is an excellent role to take on the Remote Customer Success Manager — Higher Ed Growth & Adoption role at Mongoose.
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