Global Customer Service Transformation Leader; Remote
Toledo, Lucas County, Ohio, 43405, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
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Management
SCIEX is seeking a Senior Director, Global Customer Service to lead the global customer service organization. You will own the quote-to-book experience, customer inquiries and contract administration across the full lifecycle, partnering with Commercial Operations to drive revenue and service excellence.
You will build a high‑performing, geographically diverse team, deploy CPQ/ERP tools, and apply Danaher Business System, Kaizen and daily management to improve CSAT, reduce cycles, and capture
We are seeking a motivated Global Customer Service Transformation Leader (Remote) to join SCIEX in Middleburg Heights, OH, United States.
This Full Time opportunity is for the Global Customer Service Transformation Leader (Remote) role at SCIEX.
Consider building your career as a Global Customer Service Transformation Leader (Remote) at SCIEX.
The Global Customer Service Transformation Leader (Remote) position in the Management & Operations, Sales field is open for applications.
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