Remote QA Specialist - Customer Interactions
Anchorage, Anchorage Borough, Alaska, 99501, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Service Rep
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social posts, and SMS interactions by our independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.
Responsibilities include real-time and post-call monitoring, recommending improvements to client scorecards, and facilitating calibration sessions with clients. Travel may be required for meetings; remote work is available in several states.
Our group is growing, and we are hiring a Remote QA Specialist
- Customer Interactions in Juneau, AK, United States.
As a Remote QA Specialist
- Customer Interactions, you will play an important part at Nex Rep LLC in Juneau, AK, United States.
We invite applications for the Remote QA Specialist
- Customer Interactions position located in Juneau, AK, United States.
The following opportunity is for a Remote QA Specialist
- Customer Interactions with Nex Rep LLC.
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