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Remote SaaS Support Specialist – AI Platform

Remote / Online - Candidates ideally in
Fresno, Fresno County, California, 93650, USA
Listing for: Centric Software
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

Centric Software, a global AI-enabled product-concept-to-commercialization platform, is seeking a Customer Support Specialist. This remote North America role focuses on delivering responsive support for Retail Planning and Pricing customers using our SaaS platform.

You will troubleshoot issues, guide customers to solutions, and collaborate with Product, Success and Dev Ops to resolve complex cases while maintaining high satisfaction and performance metrics.

We are currently recruiting a Remote SaaS Support Specialist – AI Platform for our team in San Francisco, CA, United States.

Our team is growing, and we are hiring a Remote SaaS Support Specialist – AI Platform in San Francisco, CA, United States.

This Full Time position is for the Remote SaaS Support Specialist – AI Platform role at Centric Software.

We are seeking a motivated Remote SaaS Support Specialist – AI Platform to join Centric Software in San Francisco, CA, United States.

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