Remote Product Support Specialist: Zendesk & UX Insights
Waukegan, Lake County, Illinois, 60079, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Illinois Legal Aid Online (ILAO) is seeking a Product Support Specialist to serve as the first point of contact for end users, manage Zendesk, and drive improvements across content, product, and operations. The role blends customer support with product-support tasks and requires collaboration with staff and stakeholders.
The position is fully remote with periodic in-person meetings; applications from across Illinois are welcome.
For the Remote Product Support Specialist:
Zendesk & UX Insights position at Illinois Legal Aid Online, we are reviewing applications now.
Our organisation is growing, and we are hiring a Remote Product Support Specialist:
Zendesk & UX Insights in Chicago, IL, United States.
This Full Time opportunity is for the Remote Product Support Specialist:
Zendesk & UX Insights role at Illinois Legal Aid Online.
We are seeking a motivated Remote Product Support Specialist:
Zendesk & UX Insights to join Illinois Legal Aid Online in Chicago, IL, United States.
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