Remote Helpdesk & Process Specialist; BPM/BPO
Roanoke, Roanoke County, Virginia, 24019, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
UST is seeking a Helpdesk Analyst to execute business process operations with attention to SLA, quality, and compliance. Responsibilities include processing transactions, analyzing issues, and documenting workflows, while collaborating with onshore/offshore teams to ensure timely resolution.
The role requires 2-5 years BPM/BPO experience and may involve healthcare process exposure. It offers remote-US work with compensation ranging based on location and experience.
We have an opening for a Remote Helpdesk & Process Specialist (BPM/BPO) in Norfolk, VA, United States within Management & Operations, IT & Technology.
Join us at UST as our next Remote Helpdesk & Process Specialist (BPM/BPO) in Norfolk, VA, United States.
We are currently recruiting a Remote Helpdesk & Process Specialist (BPM/BPO) for our team in Norfolk, VA, United States.
This is an excellent opening to take on the Remote Helpdesk & Process Specialist (BPM/BPO) role at UST.
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