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Remote Product Support Specialist — Customer Advocate

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listing for: Fieldguide
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Fieldguide is a remote-first startup building trust in audit and assurance software. We seek a Product Support Representative to join our go-to-market team and help customers maximize their ROI with the Fieldguide platform.

You will respond to inquiries via email, phone, or chat, guide users through features, and contribute to knowledge resources. Evening shifts from 2pm to 11pm PT apply.

We are currently recruiting a Remote Product Support Specialist — Customer Advocate for our team in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Product Support Specialist — Customer Advocate role in the description above.

We appreciate your interest in this position.

Join Fieldguide and contribute to our ongoing work.

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