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Remote -Ed Customer Success Specialist

Remote / Online - Candidates ideally in
Bloomington, McLean County, Illinois, 61701, USA
Listing for: Mcgraw Hill
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Remote Higher-Ed Customer Success Specialist

McGraw Hill is seeking aRemote Customer Success Representative to support college-level faculty and administrators, guiding them in using our digital products to improve outcomes and engagement. The role partners with Sales and Success teams to drive retention and growth while managing implementations and customer training.

Applicants should have a Bachelor’s degree and 1–2 years in customer success or software-implementation roles, ideally in higher education.

Are you ready to take on the Remote Higher-Ed Customer Success Specialist role at Mcgraw Hill?

Our organisation is growing, and we are hiring a Remote Higher-Ed Customer Success Specialist in Chicago, IL, United States.

This Full Time opening is for the Remote Higher-Ed Customer Success Specialist role at Mcgraw Hill.

We are seeking a motivated Remote Higher-Ed Customer Success Specialist to join Mcgraw Hill in Chicago, IL, United States.

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