Head of Customer Experience & Retention; Remote
New York, New York City, Richmond County, New York, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Location: New York
Total Administrative Services Corporation (TASC) is seeking a Director of Customer Service to lead end-to-end customer lifecycle management, onboarding, and ongoing care across distributors, clients, and participants. This remote-eligible role requires guiding a team to deliver best-in-class service and drive retention and growth.
You will shape customer experience programs, establish service standards, and monitor metrics to ensure high performance and customer satisfaction while managing
We are seeking a motivated Head of Customer Experience & Retention (Remote) to join Total Administrative Services Corporation (TASC) in United States.
Join us at Total Administrative Services Corporation (TASC) as our next Head of Customer Experience & Retention (Remote) in United States.
We are currently recruiting a Head of Customer Experience & Retention (Remote) for our team in United States.
This is a genuine opening to take on the Head of Customer Experience & Retention (Remote) role at Total Administrative Services Corporation (TASC).
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