Member Experience Specialist - Remote
Elsmere, New Castle County, Delaware, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Service Rep
Trust & Will is a remote-first estate planning platform serving millions of Americans. We’re seeking a customer support pro to be the first point of contact for our members, bringing in-depth knowledge of estate planning and our product.
You will deliver high-quality support via live chat, email, and phone, explain product features, resolve issues, and communicate clearly with both members and internal teams. This is an hourly, non-exempt full-time role with PST hours.
This posting is for the Member Experience Specialist
- Remote role at Trust & Will, based in Clayton, NC, United States.
Join Trust & Will and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the Member Experience Specialist
- Remote position at Trust & Will in Clayton, NC, United States.
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