Remote Tier II Account Service Desk Specialist; ACE
Ashburn, Loudoun County, Virginia, 20147, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
HelpDesk/Support
Chenega MIOS is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to provide around-the-clock support for the ACE environment. You will assist Trade, PGAs, and CBP personnel, handling ACE Portal processes, account activations, and documentation.
You’ll operate in a high-demand environment with strict SLAs and contribute to knowledge management initiatives. Required are a high school diploma, 2+ years in IT help desk or customer support, and willingness to work rotating shifts
We would love to welcome a new Remote Tier II Account Service Desk Specialist (ACE) to our group in Ashburn, VA, United States.
We invite applications for the Remote Tier II Account Service Desk Specialist (ACE) position located in Ashburn, VA, United States.
The following opening is for a Remote Tier II Account Service Desk Specialist (ACE) with Chenega MIOS SBU.
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