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Remote Customer Support Team Lead – Drive Excellence

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: Routeone
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Route One is seeking a Team Lead, Customer Support to oversee the end-to-end customer issue resolution across the Route One ecosystem. The role involves daily oversight of the Customer Support call center, escalation management, and collaboration with partners to ensure timely problem solving.

Strong communication, analytical, and organizational skills are essential to succeed. Responsibilities include mentoring staff, defining KPIs, developing training, and ensuring consistent service quality

This Full Time position is for the Remote Customer Support Team Lead – Drive Excellence role at Routeone.

Are you ready to take on the Remote Customer Support Team Lead – Drive Excellence role at Routeone?

We would love to welcome a new Remote Customer Support Team Lead – Drive Excellence to our organisation in United States.

For the Remote Customer Support Team Lead – Drive Excellence position at Routeone, we are reviewing applications now.

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