Remote Customer Success Manager — Ed & Adoption
Franklin, Williamson County, Tennessee, 37064, USA
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep, Account Manager
Mongoose is seeking a Customer Success Manager to partner with higher education institutions, guiding onboarding, adoption, and value realization across the customer lifecycle. You will translate usage data into actionable insights and build trusted, long-term relationships.
Working closely with Account Managers, you will identify growth opportunities, mitigate risks, and ensure campuses achieve measurable outcomes through optimized communication strategies and data-driven decisions.
We invite applications for the Remote Customer Success Manager — Higher Ed Growth & Adoption position located in Nashville, TN, United States.
Step into the Remote Customer Success Manager — Higher Ed Growth & Adoption role at Mongoose in Nashville, TN, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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