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Remote Ed Customer Success Manager

Remote / Online - Candidates ideally in
Saint Paul, Ramsey County, Minnesota, 55101, USA
Listing for: Mongoose
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Remote Higher Ed Customer Success Manager

Mongoose is looking for a Customer Success Manager to act as a strategic partner for higher education customers. You will guide onboarding, drive adoption, and translate data into actionable strategies to demonstrate ongoing value throughout the customer lifecycle.

In this fully remote Midwest-focused role, you’ll collaborate with Account Managers and product teams to align on customer success plans and growth opportunities, leveraging engagement insights to inform decisions.

This Full Time opportunity is for the Remote Higher Ed Customer Success Manager role at Mongoose.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Higher Ed Customer Success Manager role in the description above.

We appreciate your interest in this position.

Join Mongoose and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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