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Insurance Customer Service

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: American Advantage Insurance -Nelson Agency, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Admin Assistant
  • Administrative/Clerical
    Admin Assistant
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below
Location: New York

Job Description

WE'RE HIRING... again! Well because to be honest, finding GOOD people is apparently REALLLLLY hard , so my current staff & I agree, that we'd rather be short-staffed and work twice as hard than EVER compromise the level of customer service we provide! So read the below TWICE before wasting our time :)

***** MUST HAVE PRIOR INSURANCE INDUSTRY EXPERIENCE (THIS IS A CSR ROLE, NOT SALES AGENT)

***** 100% REMOTE POSITION

***** YOU MUST HAVE REMOTE WORK EXPERIENCE (THIS IS A FULL-TIME JOB, NOT A CASUAL WORK AT YOUR LEISURE POSITION)

***** YOU MUST PROVIDE YOUR OWN OFFICE EQUIPMENT & SUPPLIES (INCLUDING, BUT NOT LIMITED TO: COMPUTER, MONITORS (IDEALLY
3), PRINTER, ETC)

ARE YOU THAT SPECIAL SOMEBODY?!?

Benefits
  • Paid Time Off (PTO)
  • Work from Home
  • Flexible Schedule
  • Mon-Fri Schedule
  • Retirement Plan
  • Hands on Training
Responsibilities

THIS IS A HIGHLY FUNCTIONING, MULTI-TASKING, DETAIL ORIENTED, VERY FAST PACED ENVIRONMENT!!!

Responsibilities include, but are not limited to:

  • -Answering phone/emails and handling customer’s requests such as policy changes, claims, billing inquiries, etc
  • -Entering and issuing quotes/policies
  • -Entering and documenting new customer accounts
  • -General administrative tasks
Requirements

NO INSURANCE EXPERIENCE REQUIRED (BUT PREFERRED)!

Insurance agency customer service/administrative assistant.

Full-time Monday-Friday. NO nights/weekends/holidays! NO health insurance. 401k w/match. Starting at $22 hour.

  • -Extensive office customer service/administrative experience is a MUST! Our clients deserve nothing but the absolute very best, I will not accept anything less! Candidates will NOT be considered without this, sorry!
  • -Extensive computer, Microsoft Outlook, and Microsoft Word experience required
  • -Must be able to accurately type 40+ words per minute
  • -Property & Casualty Insurance License (current/active license is preferred, but will be required within 90 days of hire (at our cost))
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