Senior Customer Success Manager, FinTech SaaS; Remote
Thornton, Adams County, Colorado, 80241, USA
Listed on 2026-10-31
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager to manage a portfolio of 50 mid-size financial institution customers across the South Central region.
You will drive retention, expansion, and maximum value from our AI communications platform, acting as the primary point of contact and trusted advisor. You will lead onboarding, adoption, and strategic reviews, collaborate with Sales to identify upsell opportunities, and influence product direction through customer feedback.
We would love to welcome a new Senior Customer Success Manager, Fin Tech SaaS (Remote) to our team in CO, United States.
This is a Full Time role.
The position is based in CO, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
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