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Support Specialist - English & French; Remote

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listing for: Airbnb
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, French Customer Service
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Premium Support Specialist - English & French (Remote)

Airbnb is seeking a Support Specialist, Premium Support based in Ireland, with English and French fluency to handle high-end guest and host cases. You will manage complex issues across channels, deliver personalized hospitality-level service, and collaborate with cross-functional teams.

The role requires flexibility to move between teams as business needs evolve. This full-time position is based in Ireland with a remote-friendly setup and relocation support.

Join us at Airbnb as our next Premium Support Specialist
- English & French (Remote) in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Premium Support Specialist
- English & French (Remote) role in the description above.

We appreciate your interest in this position.

Join Airbnb and contribute to our ongoing work.

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