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Senior Water Heater Service Expert – Remote

Remote / Online - Candidates ideally in
Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: GE Appliances, a Haier company
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Senior Water Heater Service Expert – Remote (US)

GE Appliances is seeking a Senior Product Service Specialist – Water Heaters for a remote role in the US. You will act as the technical resource for heat pump, gas, and electric water heaters, delivering service guidance, troubleshooting, and escalation support to customers, distributors, and service partners.

The role emphasizes cross-functional collaboration with engineering, quality, and product management teams to improve serviceability and customer ownership.

As a Senior Water Heater Service Expert – Remote (US), you will play an important part at GE Appliances, a Haier company in IA, United States.

Join us at GE Appliances, a Haier company as our next Senior Water Heater Service Expert – Remote (US) in IA, United States.

We are currently recruiting a Senior Water Heater Service Expert – Remote (US) for our team in IA, United States.

Position Requirements
10+ Years work experience
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