Remote Customer Service Surge Specialist
Plano, Collin County, Texas, 75023, USA
Listed on 2026-10-31
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Customer Success Management
SMI Management, LLC is seeking a Customer Service Surge Representative to work from home in a full-time capacity. The role handles complex inquiries from parents, legal representatives, and state officials, ensuring compliant and high-quality customer service during surge periods.
The position requires a high school diploma with at least two years in service delivery or related fields and proficiency in data entry, Microsoft Word, Excel, and contact center tools such as Cisco Finesse or Nice
Step into the Remote Customer Service Surge Specialist role at SMI Management, LLC in TX, United States and grow with us.
We have an opening for a Remote Customer Service Surge Specialist in TX, United States within Management & Operations, Sales.
This role, Remote Customer Service Surge Specialist at SMI Management, LLC, could be your next move.
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