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Remote Software Support Analyst Frontline Customer Champion

Remote / Online - Candidates ideally in
Greeley, Weld County, Colorado, 80631, USA
Listing for: Mark43
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking a Software Support Analyst to be on the front lines of customer support for public safety agencies. You will interact with first responders and civilian staff to improve their experience and understanding of our products, collaborating with internal teams to provide feedback and solutions.

Ideal candidates have at least 2 years of software support experience, familiarity with Zendesk or JIRA, and comfort with Windows and MacOS.

Our organisation is growing, and we are hiring a Remote Software Support Analyst Frontline Customer Champion in Central City, CO, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Central City, CO, United States.

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