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Senior Customer Success Manager, FinTech SaaS; Remote

Remote / Online - Candidates ideally in
Tulsa, Tulsa County, Oklahoma, 74127, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager, FinTech SaaS (Remote)

Eltropy is seeking a proactive Tier 2 Customer Success Manager for the South Central U.S. region, overseeing a portfolio of 50 mid-size customers and ensuring maximum value from our AI-driven communications platform.

You will collaborate with Sales, Product, and Support to drive retention, growth, and customer satisfaction. Ideal candidates have 5+ years in customer-facing roles in SaaS/Fin Tech, strong problem-solving abilities, and a high EQ to build trust with credit unions and community banks

We invite applications for the Senior Customer Success Manager, Fin Tech SaaS (Remote) position located in Oklahoma City, OK, United States.

This is a strong position to take on the Senior Customer Success Manager, Fin Tech SaaS (Remote) role at Eltropy Inc.

As a Senior Customer Success Manager, Fin Tech SaaS (Remote), you will play an important part at Eltropy Inc. in Oklahoma City, OK, United States.

Position Requirements
10+ Years work experience
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