Senior Federal Customer Success Executive; Remote
Houston, Harris County, Texas, 77001, USA
Listed on 2026-11-05
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Service Now is seeking a Principal Customer Success Executive (PCSE) to own post-sale relationships with senior stakeholders in U.S. Federal and enterprise accounts.
You will drive retention and expansion by aligning platform value with customer strategy, leading multi-workstream programs, and mentoring teams through transformation. In this high-impact role, you will shape executive-level engagements, manage risks, and partner with sales to accelerate adoption.
The Senior Federal Customer Success Executive (Remote) role at Service Now is now open for applications in United States.
We invite applications for the Senior Federal Customer Success Executive (Remote) position located in United States.
The following opening is for a Senior Federal Customer Success Executive (Remote) with Service Now.
Our organisation is growing, and we are hiring a Senior Federal Customer Success Executive (Remote) in United States.
This Full Time opening is for the Senior Federal Customer Success Executive (Remote) role at Service Now.
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