Senior Customer Success Manager - FinTech SaaS; Remote
Lake Charles, Lake Charles area, Calcasieu Parish, Louisiana, USA
Listed on 2026-10-31
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: Lake Charles
Eltropy is seeking a proactive Tier 2 Customer Success Manager for the South Central US region to manage a portfolio of 50 mid-size customers. You will help credit unions and community banks maximize value from our AI communications platform, driving retention and growth.
Ideal candidates bring 5+ years of customer-facing SaaS experience, strong problem-solving and collaboration skills, and a customer-centric mindset. Occasional travel is expected to meet with clients and teams.
This posting is for the Senior Customer Success Manager - Fin Tech SaaS (Remote) role at Eltropy Inc., based in Bastrop, LA, United States.
The position is based in Bastrop, LA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
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