Remote Customer Support Specialist: Fast, Resolutions
Lake Charles, Lake Charles area, Calcasieu Parish, Louisiana, USA
Listed on 2026-10-31
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, CRM Systems & Management, Technical Support
Location: Lake Charles
Epoxy Docs is seeking a remote Customer Service specialist to support clients via phone, email, and chat, delivering timely resolutions while upholding brand standards. You will balance empathy with decisive problem-solving, diagnose issues, and aim for first-contact resolution, while documenting all interactions in the CRM and contributing to knowledge-base articles for the team.
The ideal candidate demonstrates strong communication, time-management, and multitasking skills in a fast-paced SaaS
Consider building your career as a Remote Customer Support Specialist:
Fast, Friendly Resolutions at Epoxy Docs.
We have an opening for a Remote Customer Support Specialist:
Fast, Friendly Resolutions in Alexandria, LA, United States within Management & Operations, Sales.
This role, Remote Customer Support Specialist:
Fast, Friendly Resolutions at Epoxy Docs, could be your next move.
Are you ready to take on the Remote Customer Support Specialist:
Fast, Friendly Resolutions role at Epoxy Docs?
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